Complaint Process (Ayr Rockets)

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Sometimes parents have hockey-related concerns that need to be addressed. 

We ask that parents follow the steps below when they have concerns of a serious nature.

It is important to note that if your team by some uncontrollable factor is without a Parent Representative / Parent Liaison, or if the Parent Liaison is the problem, then the Director of Conflict Resolution should be contacted after the 24 hour waiting period.

Please use association emails to contact Board of Directors.

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